Where can I receive a catalog?
Why is the product I use/buy no longer available?
From time to time it is necessary to discontinue products, please reference our catalog for a current complete list of products

How do I get product MSDS information?
Do the Simply Art wood craft sticks contain chemicals? Are they food-safe?
Woodsies® wood products are not treated with any chemicals. Although Woodsies® Craft Sticks are not treated with any chemicals or preservatives, they are not considered to be food quality and are not manufactured in an environment for food safe products.

Does Loew-Cornell’s Vermilion oil color contain lead?
All Loew-Cornell paints are tested for lead and other heavy metals, and considered non-toxic.

What are scumbler brushes?
A scumbler brush is a natural bristle round, named after the haphazard technique of moving paint around on the surface. This is often done with thick paint or applied in layers, putting a lighter color over a darker color so the darker color shows through in varying amounts to create texture and depth in a painting. A scumbler brush has a broad, round point as opposed to a fine point.

Do watercolor pads need to be wet and stretched before using?
Because Loew-Cornell™ Watercolor Pads are made of light-weight paper, stretching is optional. However, if you’re painting washes or using other water-heavy techniques, you may want to stretch the paper before painting.

How do I make the paint saver palette into a wet palette for acrylics?
Put a damp, thin sponge (or damp paper towels) in the tray section of your palette and then seal the tray with deli wrap. Commercial sponges and palette paper for making wet palettes are also available at arts and crafts retailers and on-line.

How do I use the white transfer paper? Can I use it on ceramic pieces?
Loew-Cornell’s transfer paper is meant for surfaces that will be painted or otherwise decorated. It is not a “final” design and is not recommended for use with ceramics. To transfer a pattern, put the white side down on your surface and then position the pattern on top. It helps to secure each paper in place with a light adhesive tape so they don’t move. Then using a stylus or other blunt point, trace over the pattern lines. This will transfer white pattern lines onto your surface. Remove the transfer paper, and you are ready to work on your surface design. After painting, pattern lines can generally be removed using a white eraser and light pressure. (Be sure to test first!)

Are your acrylic paints water-based? Can I clean them with water or will I need a cleaning solution?
Yes, acrylic paints are water-soluble. For best results, we recommend a mild soap or brush cleaner formulated for acrylic/water-based paints. This will help break down the paint quickly and thoroughly to keep your brushes in the best possible condition.

Should I prep wood before painting it?
To ensure durability and paint adhesion, sand the wood with the grain, working your way from coarser to finer grades of sandpaper. Remove all dust with a tack cloth. Seal any knots with shellac to prevent bleed-through, and seal or prime wood on all sides, especially if it will be exposed to weather. Lightly sand the sealed wood, then sand in between additional coats of paint.

What oil paint is the best to use?
All paint is essentially ground pigments, binder (in the case of oil paint, most often linseed oil or safflower oil), fillers such as wax and sometimes other additives like a drier or stabilizer. Loew-Cornell offers several sets of oil paints, which would be considered hobby/student quality. If possible, purchase a few small tubes of various brands to try for yourself.

Should you wash new brushes before using?
Yes! When brushes are made, the heads are dipped in a starch solution that makes the hair stiff and protects it during shipping. It is important to remove this solution before painting. Rinsing in lukewarm water with a mild soap will do the trick. Natural-hair brushes may also shed when new. Rinsing before use will remove stray hairs.

Are camel-hair brushes made from camels?
Camel hair is a broad term for brushes that can be made from any number of hairs, including goat, ox, and pony. These hairs are absorbent, but lacking in strength, spring, and point, so are best for very light paint, washes and blending.

Is it normal for natural hair mop brushes to shed?
Natural hair is not all the same length, so when brushes are made, there may be some stray hairs that are not caught in the ferrule of the brush and will shed. Be sure to rinse new brushes before using. You can also lightly tap the brush head on the sticky side of a piece of masking tape to pull out loose hairs.

Can I use the same brushes for painting with oils and acrylics?
In most cases, yes, but if you work in both regularly, you will probably want to keep separate sets of brushes. Oil-based products can interfere with the adhesion and other properties of acrylics and vice versa. If you do use the same brushes, be sure to clean them thoroughly, removing all residues.

Do you have a Pay for Publication Program?
The program has been suspended for 2017.